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- Windows 2000 Active Directory Services
- The various types Windows 2000 Professional installations and rollouts
- The new Remote Installation Services (RIS) and System Preparation Tool
- Optimizing and troubleshooting performance of Windows 2000 Professional
- Implementing, configuring, managing, and troubleshooting user accounts
- Configuring and managing file systems using FAT, FAT32, and NTFS
- Encrypting data using the Encrypting File System (EFS)
- Managing the new offline files feature
- Using NTFS permissions effectively
- Using the totally revamped Windows 2000 Backup program
- Recovering system state data and user data using Windows Backup
- Installing, configuring, managing, and troubleshooting hardware devices in the new PNP environmentv
- Automatic Private IP Addressing (APIPA) and DHCP
- Remote Access Servers and dial-up networking
- Internet Connection Sharing
- Remote administration using: Server Administrative Tools, Terminal Services, and Secondary Logon
- The Windows 2000 boot process
- Troubleshooting using the Recovery Console, Event Viewer and the System Information snap-in.
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